Unsolicited commercial activity is still a challenge – with 94% experiencing unsolicited visits and hospital policy avoidance, our survey finds.

“At one point, there were more suits in theatres, than hospital staff in scrubs”. This quote, recounted at a recent NHS conference, is from a theatre manager describing the number of commercial visitors who were accessing theatre areas. From the nods around the conference theatre, it’s an experience familiar to many other hospitals. Lord Carter […]

Chelsea and Westminster Hospital’s strong stance on compliance eliminates unsolicited visits, reducing overall commercial visits by 60%: CASE STUDY

Chelsea and Westminster Hospital is a busy, central London healthcare facility. Each year it receives 472,000 outpatient visits, 121,000 people in A&E and manages 23,000 day case operations. So, it’s important that the hospital maintains convenient public access, whilst protecting everyone on site. The challenge Chelsea and Westminster Hospital NHS Foundation Trust cares for nearly […]

Salisbury NHS Foundation Trust selects IntelliCentrics’ visitor management to support safety and procurement policies

Salisbury NHS Foundation Trust is the latest UK healthcare facility to implement the IntelliCentrics SEC³URE commercial visitor policy compliance and management service, which helps hospitals reduce costs, improve procurement efficiency, save clinical time and supports a better patient journey. The SEC³URE service now manages commercial visitors’ compliance to the Trust’s safety and governance requirements, before […]

Commercial visitors continue to ‘side-step’ polices, according to hospital procurement

With continuing pressure on hospitals to deliver high quality services whilst saving costs, it has never been more important for hospitals and commercial companies to work together effectively and efficiently. However, in our recent survey of senior NHS procurement professionals, 100% said they encounter situations where commercial visitors side-step their procurement policies. Survey summary: 100% […]